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小红书培训教程运营
4月15日,为期6天的第三届中国国际消费品博览会在海口闭幕。现场监测数据显示,截至4月15日中午,位于8号馆的国货精品展区传播热度指数达到43657,在8个场馆中位列第二,仅次于位于1号馆的服务消费及旅居生活展区。一众国货品牌让人目不暇接。On April 15th, the 6th China International Consumer Goods Expo concluded in Haikou. According to on-site monitoring data, as of noon on April 15th, the dissemination heat index of the Chinese boutique exhibition area located in Hall 8 reached 43657, ranking second among the 8 venues, second only to the service consumption and living exhibition area located in Hall 1. A multitude of domestic brands are overwhelming.
而对品牌而言,代运营商的作用就更突出了。一个是代运营商们比品牌们更懂平台的心思,比起品牌自己“摸黑”,宝尊、丽人丽妆背后是阿里的投资支持,它们更懂如何与平台规则博弈。For brands, the role of proxy operators is even more prominent. One is that proxy operators understand the platform's mindset better than brands, and behind them, Baozun and Lirenli makeup are Alibaba's investment support. They understand how to play games with platform rules better than brands themselves.
一方面,在逐步摸索渠道运营的过程中,随着自建团队的搭建,品牌也逐步收回代理权,转为自营。典型的案例就是欧莱雅与丽人丽妆的“分手”。还有一部分新兴品牌,本身就打着DTC的旗帜,比代运营企业更懂如何运营,比如完美日记和花西子。On the one hand, in the process of gradually exploring channel operations, with the establishment of self built teams, the brand has gradually regained its agency rights and shifted to self operation. A typical case is the "breakup" between L'Oreal and Beauty Makeup. There are also some emerging brands that are already under the banner of DTC and know more about how to operate than proxy companies, such as Perfect Diary and Huaxizi.
用一个可能不太恰当的比喻来形容代运营商的发展历程,其实就是想从“乙方”变“甲方”,想翻身农奴把歌唱。但为何变身之路如此困难?问题的关键出在了商业模式的设计上。To use a potentially inappropriate metaphor to describe the development process of proxy operators is actually to transform from "Party B" to "Party A", and to become a serf and sing. But why is the path of transformation so difficult? The key to the problem lies in the design of the business model.
数据显示,2021年我国生鲜电商行业市场规模已经超过3000亿元,水果作为生鲜农产品的重要类别,其在电商销售渠道的占比也在日益增加。但归根到底,平台方要想在水果电商市场“分一杯羹”,还需建立严格的平台审核机制,用消费者满意的品质和服务说话,这也是其长远发展下去的动力。商家也应意识到,要想维持住销售流量,赢得消费者口碑,还应用心守住收购、包装和发货等每个环节,才能以稳定的供货品质打响自己的招牌。其实一些电商销售平台也有好的经验和做法,比如要求入驻商家在商品界面标明各类水果的大小、磕碰、成熟度情况等影像信息,重点提示水果外观存在问题等,让消费者了解果质后下单,免去了收货后“货不对板”的风险,在这些商品的留言区也是好评居多。这也证明,只要确保水果质量,让消费者与商家在水果品质上达成信息对称,不管是瞄准哪个消费渠道的水果,都能实现其应有的价值。Data shows that the market size of China's fresh e-commerce industry has exceeded 300 billion yuan in 2021, and fruits, as an important category of fresh agricultural products, are also increasing in their proportion to e-commerce sales channels. But ultimately, if the platform wants to "get a piece of the cake" in the fruit e-commerce market, it still needs to establish a strict platform review mechanism, speak with consumer satisfaction of quality and service, which is also the driving force for its long-term development. Merchants should also realize that in order to maintain sales flow and win consumer reputation, they should also carefully guard every link such as acquisition, packaging, and shipping, in order to establish their own brand with stable supply quality. In fact, some e-commerce sales platforms also have good experience and practices, such as requiring merchants to indicate the size, bumps, maturity, and other image information of various fruits on the product interface, with a focus on reminding consumers that there are problems with the appearance of the fruits, so that consumers can understand the quality of the fruits before placing an order, avoiding the risk of "wrong products" after receiving them. These products are also highly praised in the message area. This also proves that as long as fruit quality is ensured and consumers and merchants achieve information symmetry in fruit quality, regardless of which consumption channel the fruit is targeted at, it can achieve its due value.
